Dewaleus customer care
Contact Us
Need help with an order, delivery, product question, or an eligible damaged/incorrect-item request? Our support team is here to help.
Email support
Include your order number when available so we can locate your purchase faster.
Phone
For product, order, delivery, and policy questions.
Business address
4444 Goldie Lane, Cincinnati, Ohio, United States
Returns require prior approval and written instructions; please do not mail an item without authorization.
For faster support
- Use the same email address used for your order.
- Include your order number and the item name.
- For damaged, defective, incomplete, or incorrect items, include clear photos of the item, packaging, and shipping label.
Before contacting us, you may also find answers in our FAQ, Shipping Policy, and Refund Policy.
Send us a message
Share your order number and as much detail as possible so our support team can help efficiently.